Shipping policy
Last updated: September 25, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Blush Store (blush-store.com). We aim to be transparent about delivery times, costs, and responsibilities so you know what to expect when you place an order with us.
01. Fulfillment & Processing Time
All orders are fulfilled from our logistics facility in China.
We generally process orders within 1–2 business days after payment is received. During peak periods, processing may take slightly longer, but we always work to ship your order as quickly as possible.
Once your order has been processed and handed over to the carrier, you will receive a shipping confirmation email with tracking details.
Note: Business days do not include weekends or public holidays. Order cut-off time is 8:00 PM EST.
02. Shipping Destinations
We offer shipping to the United States and international destinations.
If you live in a remote, hard-to-reach, or unserved area, please contact us at info@blush-store.com before placing an order so we can confirm whether delivery is possible.
03. Delivery Times
Estimated delivery time is typically 5–10 business days from the date of dispatch, depending on your location and local carrier performance.
These timeframes are estimates only and may be affected by factors outside our control, such as customs inspections, local carrier delays, peak shopping seasons, or adverse weather.
Processing time and delivery time are separate. The estimated delivery period begins once your order has been dispatched.
04. Shipping Costs
Current shipping options and any applicable fees are displayed at checkout before you complete your purchase.
The amount shown at checkout for shipping is the amount you will be charged by Blush Store.
05. Order Tracking
All orders are shipped with tracking.
Once your order has been dispatched, you will receive an email containing your tracking link.
Tracking information may take some time to become active after the carrier first receives your parcel. If you do not receive a tracking email within a reasonable time, please check your spam folder or contact us.
06. Lost, Damaged, or Significantly Delayed Orders
If your parcel appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible at info@blush-store.com with your order number and any relevant details or photographs.
We will investigate the shipment with the carrier and offer a suitable solution, which may include a replacement or refund.
07. Incorrect Address & Failed Delivery
Please make sure that your shipping address is complete and accurate at the time of ordering. Orders are shipped to the exact address provided at checkout.
If an order cannot be delivered due to an incorrect address provided by the customer, we cannot be held responsible for non-delivery, and additional shipping costs may apply if reshipment is possible.
If you notice an error immediately after placing your order, email us right away and we will do our best to assist if the order has not yet been processed.
08. Customs, Duties & Import Taxes
Depending on your location, your order may be subject to customs duties, import taxes, or handling fees when it arrives. These charges are determined by your local customs authority and are the responsibility of the customer.
We cannot control or predict these fees, and they are not included in our product or shipping prices.
09. Contact Us
Business Name: BLUSH STORE
ABN: 83 396 837 790
Registered Address: 4 Lacewing Drive, Mount Sheridan QLD 4868, Australia
Phone: +1 (804) 322-4437
Email:info@blush-store.com
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST